KCC cold weather rule ends Sunday

March 29, 2019 - 2:26 am
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The Kansas Cold Weather Rule ends on Sunday, March 31. That means Kansans who are behind on electric and natural gas utility bills will be subject to disconnection of service unless they contact their utility company to make payment arrangements. Linda Berry with the Kansas Corporation Commission says The Cold Weather Rule is in effect from November 1 through March 31 each year. 

"It provides protection from disconnection to residential customers served by utilities under Kansas Corporation Commission jurisdiction, said Berry. "That protection ends on Sunday. Failure to make arrangements or failure to adhere to an already established payment plan could result in service disconnection. Reconnection after March 31 may require payment in full. With the rule ending on a weekend, customers need to make that call to their utility no later than Friday to be eligible for the Cold Weather Rule 12-month payment plan."

The Cold Weather Rule requires regulated utilities to set up 12-month payment plans for customers who cannot afford to pay their full bill. The KCC adopted the Cold Weather Rule in 1983 to protect customers during cold winter weather by providing a reasonable and organized method of paying past due and current bills.

More information about the Cold Weather Rule is available at: kcc.ks.gov.  Kansans may also contact their local utility company or the KCC’s Office of Public Affairs and Consumer Protection at (800) 662-0027.

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