Facebook's New Feature Aims to Connect Communities Amid Coronavirus Pandemic

Lizzy Buczak
April 01, 2020 - 3:23 pm

Despite the calls for social distancing amid the novel coronavirus, Facebook is hoping to connect people through their latest feature.

The social networking site first launched its “Community Help” page in 2017 to unite users and give them a way to offer or search for help in the wake of a crisis, which it defined as “man-made, accidental, or natural disasters.”

Starting today, the page also covers the health pandemic as it builds on the existing hub to bring users closer to their neighbors and allows them to ask or offer assistance.

The features of the page are completely customizable and include filters to specify a person’s location within 50 miles or less, a button to choose whether they want to give or receive help, and categories in which you can to contribute (baby supplies, business support, food, volunteer, etc.).

Users can then create posts stating what they need help with (example: getting groceries) or what they want to offer (example: go get someone’s groceries) or they can simply respond to pre-existing posts to offer help.

Facebook said the feature will first impact markets in the U.S, Canada, France, the U.K, and Australia.

According to PEOPLE, Facebook notes there are many ways to help including running errands, providing mental support, giving supplies, or donating blood.

The page also allows users to donate to Facebook’s COVID-response efforts, which include UNF/WHO COVID-19 Solidarity Response Fund Fundraiser and Combat Coronavirus with the CDC Foundation Fundraiser.

Facebook CEO Mark Zuckerberg also said the site will be premiering a short film called “Never Lost” on Facebook TV and its digital channels to “honor the solidarity and resilience of so many people coming together during this time.”

Facebook | Twitter | Instagram

Comments ()