Wichita Water making calls about non-payment

February 29, 2020 - 3:21 pm

The City of Wichita is implementing a new calling system designed to remind people about their delinquent water bills. 

The calls started Monday and will alert customers who are behind on their water bill and are in danger of being disconnected for a lack of payment. The calls, done by an outbound dialing system, are in addition to the monthly bill and two postcards which are sent to customers who are behind in payments.

If the calls are answered, customers will be given the option to transfer to a representative and make a payment, but should the calls go unanswered, a voicemail will be left.

You can opt out of the program by calling the City at 265-1300 or online at Wichita dot gov. 

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